CORE/TANK Fire Protection
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CaptiveAire provides hands-on training to contractors and technicians, offering comprehensive instruction on product concepts and standardized service and repair procedures. This training ensures adherence to factory quality standards and equips professionals with solutions to support end-user equipment effectively.
*Fire Systems training available only
If the above requirements are met, complete the Fire Systems Training Registration Form below to be contacted by our scheduling team.
*All fields are required
If the above requirements are met, complete the Paragon HVAC Training Registration Form below to be contacted by our scheduling team.
*Required
What is the cost for training?
Fire Systems – No cost, however a fire system service kit is required to be purchased per company location or branch prior to attending.
Paragon HVAC – No cost, but an initial truck stock order provided during training is recommended for common replacement parts.
Are certifications applicable per tech or per company?
Each technician is certified and listed on our captiveaire.com home page individually, but grouped within their current company.
Can certifications be revoked at any point?
CaptiveAire reserves the right to revoke factory certifications at any time when negligence or improper conduct occurs. All instances are subject to review and are finalized by CaptiveAire. Please review our entire certification revocation policy below for any questions.
Can I book in an alternate location not local to our coverage area?
Yes! Our registration form allows you to select alternate training locations for more flexible scheduling and prompt attendance.
Who should fill the registration form out?
The form should be filled out by the service manager/lead. They will enter all technicians that should attend. They will also be the point of contact (POC) throughout training.
What if I need to cancel at the last minute?
There will be no cost incurred, but please be considerate and respectful of our efforts. You can review our entire cancellation policy for any questions.
What if I change companies? Is my certification still valid?
Yes, each technician is certified on an individual basis, but grouped per company. When changing companies you must reach out to producttraining@captiveaire.com so we can keep all information up to date.
Are any tools needed?
Our facilities are equipped with all tools required for training and each hands-on activity.
Why haven't I been paid for services performed on CAS equipment?
All required billing documentation must be submitted to CaptiveAire to avoid billing delays.
What is the wait time for training?
Due to high demand for our Factory Certified Training, we currently have a waitlist of 6 to 9 months for both Fire Systems and Paragon products. If you require expedited training, please complete the registration form and contact the CaptiveAire Sales Region that referred you for further assistance.
What do I do after I complete registration?
Upon completion of your registration, we will work diligently to schedule your technicians for training. You will be contacted by a team member once available training dates are confirmed. To ensure timely processing, please respond to the email from our team by the specified deadline.
What is included in the fire system service kit?
Thank you for registering for our Fire Systems in-person training!
Your entry has been received and added to our waitlist. A confirmation email will be sent to you shortly. The estimated wait time for our Fire Systems in-person training is 6-9 months. If you have any questions about your registration, please reach out to us at producttraining@captiveaire.com.
Thank you for registering for our PARAGON HVAC in-person training!
Your entry has been received and added to our waitlist. A confirmation email will be sent to you shortly. The estimated wait time for our PARAGON HVAC in-person training is 6-9 months. If you have any questions about your registration, please reach out to us at producttraining@captiveaire.com.