Service & support
Search near you
Factory trained technicians are available nationwide.
Technical support
Submit a ticket anytime Mon–Fri 8am–7pm ET or Sat 8am–5pm ET for authorized technical support.
Submit a Ticket
Open a ticket online with our authorized technical support team.
arrow_forwardTroubleshooting Guides
Step-by-step help for diagnosing common equipment issues.
arrow_forwardFrequently Asked Questions
Answers to the questions our support team hears most.
arrow_forwardInstructional Videos
Short video walkthroughs of common support questions.
arrow_forwardGet factory certified
Interested in becoming a CaptiveAire Factory Certified Technician? Learn more about our training opportunities.
Training opportunities